Continuity
Operating Diagnostic
A rapid diagnostic to identify friction, hidden dependencies, weak decision points, and continuity risks.
Explore DiagnosticIndependent Operating Studio
Execution under control.
aGenDx helps SMEs and operating leaders regain control when growth, complexity, and hidden dependencies start weakening execution. I step in as a senior operator who can diagnose, arbitrate, and execute — not just advise. That means clearer priorities, visible risks, lighter governance, targeted automation, and real operational traction within 90 days.
The real problem
When execution becomes hard to read, growth turns into noise.
At first, things still move. Then dependencies pile up, decision paths blur, and the organisation loses the visibility it needs to steer with confidence.
Result: teams fight fires, critical issues surface too late, and leadership makes calls without a reliable operating dashboard.
Four ways I help restore control
Decision
90-Day Operational Reset
A focused intervention to restore visibility, prioritization, ownership, cadence, and operational control.
Explore 90-Day ResetUseful AI
Workflow Automation
Targeted automation using tools like n8n, OpenClaw, CRM, ERP, and AI assistants to reduce coordination drag and repetitive workload.
Explore AutomationExecution
Custom Digital Intervention
When the process cannot be stabilized with off-the-shelf tools, I map, build, and deploy a custom digital layer.
Explore Custom DigitalRelevant profiles
Quick view of the contexts where aGenDx is most useful.
- RiskSME leaders & FoundersYou do not need a transformation programme. You need control back.
- ContinuityCOOs & Operations LeadsTeams that are active, capable, and committed — but losing readability and continuity.
- ExecutionDigital & Product LeadersManaging growing delivery complexity when growth has outpaced operating structure.
Typical situations
Decision
Approval visibility
Centralise disjointed approvals into a single, reliable flow.
Read case studies →Useful AI
Spreadsheet-bound process
Move from fragile tabs to robust internal operations interfaces.
Read case studies →Useful AI
Manual coordination overload
Connect fragmented software so the team stops chasing information.
Read case studies →About me
Consulting shaped by delivery, operations, and strategy
Most consultants bring one perspective. I bring all three: hands-on implementation, day-to-day operations, and strategic decision support.
This tri-perspective background changes execution speed and quality because constraints are understood upfront, not discovered too late.
11+ years
Web, data, and delivery
~150
Websites supported (WHO)
+600%
Traffic absorbed in crisis
100k+
Pages indexed (ILO)
~100
Apps with automated TLS
From operations to implementation to transformation
2014-2019
Enterprise engineering and delivery
Delivered and stabilized web platforms in enterprise environments, with strong requirements on reliability and maintainability.
2019-2024
Global scale and critical continuity
At WHO, supported an ecosystem of around 150 websites, helped maintain availability through Covid peaks, and improved analytics/search consistency.
2024-2025
Applied AI and data transformation
At Amaris and ILO: supported the final phase of a Drupal migration, internal search over 100,000+ pages, and automated TLS renewal across roughly 100 applications.
2025 ->
Pragmatic R&D
Built practical AI workflows (LLM/RAG), automation stacks with n8n/OpenClaw/OpenAI, and DevOps patterns ready to be operationalized in enterprise contexts.
What this multi-angle experience enables
- Evaluate business goals with budget, governance, and risk constraints in view.
- Design and implement solutions that remain reliable in production.
- Translate leadership priorities into technical delivery plans.
- Secure post-launch run quality: performance, observability, certificates, continuity.
- Make fast build-vs-integrate decisions to limit unnecessary technical debt.
I bring 11+ years of hindsight turned into practical decisions, not theoretical recommendations.
The aGenDx difference
1. Strategy matched with technical capability
Other providers sit on one side only: strategy without implementation, or tooling without governance. I combine both.
2. Compact execution layer
You are not buying layers of advisory theatre. You are buying a senior counterpart able to clarify decisions and implement the stabilizers directly.
3. A working operating system
The goal is simple: fewer surprises, clearer priorities, visible risk, stronger continuity, and more control for leadership.
If execution has become harder to steer, let’s look at why
You may not need a full transformation programme. You may need a clearer operating picture, a lighter governance model, and sharper decision-making around the work already in motion. That is usually where I can help.
Booking
Let’s look at your friction points
During this 30-minute call, we will map where execution is losing clarity and discuss how to reduce friction.
What the call produces
A concrete output before the calendar even opensMap where decisions, coordination, or continuity are becoming hard to read.
Leave with a bounded next step rather than a generic transformation wishlist.
Clarify the first indicators, owners, and trade-offs that matter most.
Direct note
You can also reach me by email at vincent.mercier@agendx.ch or on WhatsApp at +41 (0) 76 275 39 37.